Human Services

2021 Adopt-A-Family Program

Thank you for your interest in applying for Norwich Human Services 2021 Adopt a Family Program where we try to match families with generous sponsors who will purchase gift items for children for the holiday. If you are a Norwich Human Services current client we will start taking applications on November 1st. New clients, may visit our office on November 5th from 11am to 4pm to meet with a caseworker. New clients should NOT print off the wish list online as you must be seen by a caseworker first.

Please follow the instructions in the link below. Any questions or concerns call our office at 860-823-3778.

Holiday Letter 2021 Instructions

2021 Wish list   ONLY for Current Norwich Human Services clients


Do you need help filing for Unemployment?

Norwich Human Services is able to help you with applying for unemployment compensation benefits. Contact Hector Sanchez at 860-823-3778 x3482 or via email at 

IMPORTANT: If you become unemployed due to coronavirus (COVID-19), you should file for unemployment benefits. 

For frequently asked questions about coronavirus (COVID-19) for workers and employers click here.

Webinars answering questions on unemployment, CARES Act and more click here

Guide for Filling CT Unemployment Claims click here

Updates in response to COVID-19

Our office in City Hall is now open, but we are also available by phone and email. See the link to the Staff Directory for specific contact information. 

Information from Governor Ned Lamont:  Corona Virus FAQs    Important Topics Include, Prescription Medications, Unemployment Insurance, and Emergency provisions regarding eviction and mortgages.

Click Husky Insurance to read important information about your coverage.

The Department of Social Services reminds the public that applications are open year-round for HUSKY Health coverage (Medicaid and Children’s Health Insurance Program. Uninsured residents with low and moderate incomes are encouraged to: 

Apply online:;

Apply by phone: 1-855-805-4325

Consumer information also available at and 1-877-CT-HUSKY (1-877-284-8759).


Our mission is to provide immediate services to residents in crisis and to develop and administer services that help people become self sufficient and reach their maximum potential.

Description of Services

For more than 70 years, Norwich Human Services has provided social services to Norwich residents. Our department is an umbrella agency encompassing three divisions: