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1. How do I get to the pound?

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1. Why am I still getting a tax bill on a vehicle I no longer own?
2. I no longer reside in the state of Connecticut, why am I getting a motor vehicle tax bill?
3. Are there any programs or tax breaks for senior citizens?
4. What if I think the assessment is not accurate?

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1. Where can I get my passport application processed?
2. How do I file for a divorce?

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1. Are your rehab programs income-based?

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1. Why can’t Capital Improvements be cut to lower taxes?
2. Why can’t Debt Service be cut to lower taxes?
3. How does Norwich’s spending compare to other communities?
4. What can Local Capital Improvement Program (LOCIP) funds be used for?
5. Why is it important for the City to maintain its fund balance and fund its pension obligations?

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1. When are taxes due?
2. If I pay my motor vehicle taxes online, can I register or reregister my vehicle right away?
3. How can I pay my tax bill?
4. What if I did not receive a tax bill?
5. What do I do if I am delinquent on my taxes and I need to register my car?
6. What property is subject to taxes?
7. Are there long tax collection lines at City Hall?
8. What happens if I pay late?
9. My tax bill shows “back taxes due” and I am being charged interest and other fees. What does that mean?
10. Can the interest on my tax bill be waived?
11. What should I do if I am being improperly billed for a motor vehicle?
12. I have moved. What is my tax jurisdiction for motor vehicle taxes?
13. I recently replaced a vehicle, and received a tax bill on the old vehicle. Do I have to pay it?
14. What is a supplemental motor vehicle tax bill?
15. I received a letter from a collection agency regarding taxes that I owe to the City of Norwich. What do I do?
16. Do I need to save my receipts?
17. How is the tax rate established?
18. My real estate tax bill should be paid by my bank or mortgage company. I received the tax bill in the mail directly from the City. What should I do?
19. I recently bought (or sold) a house in Norwich, and I have a question about what I owe. What should I do?
20. Can I pay my taxes with an online check sent by my bank?
21. Can I pay my taxes with a third party check?
22. Am I eligible for any tax exemptions?
23. Who do I ask? The Assessor or the Tax Collector?

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1. What is the best browser to use when making changes in CivicPlus's content management system?
2. I need to upload a bunch of files and the CivicPlus software doesn't like the filenames that I gave them (i.e., contains certain special characters). What do I do?

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1. What is carbon monoxide?
2. Why is carbon monoxide so dangerous?
3. Where does carbon monoxide come from?
4. What are some of the common sources of carbon monoxide?
5. How can I protect my family from carbon monoxide?
6. What should I do if my CO detector alarms or I suspect the presence of CO in my home?

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1. Where do I apply for public assistance, Medicaid, and/or food stamps?
2. Am I eligible to receive services through Norwich Human Services?
3. When will the renters rebates checks be mailed?

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1. Is there a neighborhood crime watch available in my area?
2. How do I report a street light outage in my neighborhood?
3. Can I have my home checked while I'm away on vacation?

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1. Are police reports/records "public information"?
2. How do I obtain a copy of a police report/records?
3. How much do copies of police reports/records cost?
4. The insurance company says it is my responsibility to obtain a copy of my accident report. Is this correct?
5. I asked for a report and was told I could not have it. Why is that?
6. I just got arrested; can I get a copy of my arrest report?
7. Do you do criminal background checks?
8. How can I find out the status of my case?
9. How do I know who is investigating my case?
10. Will you call me when my case comes to closure?
11. Will you call me if my property is found?
12. How do I get my property back?
13. Why does it take so long to get property back when it is held as evidence?
14. Why must I make an appointment to claim my property?
15. If I find and turn in any other property (i.e. money, jewelry, etc.), may I later claim it?
16. Does the police department hold property auctions?
17. Can I find out if there is an arrest warrant for me or somebody else?
18. I would like to look into getting a pardon for my past transgressions; how would I do that?
19. What permits are required and available through police department?
20. What do I need to know about opening a pawn shop, buy/sell precious metals, gems, coins or be a second-hand dealer?

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1. What is the cost of monthly parking at the lots and garages?
2. How do I find out about closings due to inclement weather?

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1. What day is my pickup
2. Why does the City recommend opting for the large containers for both garbage and recycling?
3. Why did the City switch to automated trash and recycling collection?
4. Where should I store my carts?
5. What happens if my cart breaks?
6. What if the lid on a cart does not close all the way?
7. Is it mandatory to use the new carts?
8. What if it snows?
9. Can I still park on the street on my collection day?

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1. What day is my pickup
2. What are the bulky waste guidelines?
3. Who performs the refuse and bulky waste services?
4. Can I get backyard roll-out service for trash and recycling pickup?
5. Where can I dispose of paints?

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1. When are evictions auctions held?
2. What are my responsibilities for snow, ice, and sleet removal?
3. What are the rules for maintenance of shrubs, trees, and bushes on my property?

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1. Is it a good idea to register for a program early?
2. How can you register for recreation programs?
3. What is the refund policy?
4. Is financial assistance available?
5. How can I find out about cancellations?
6. Are there opportunities to teach or direct a program?

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1. Where do I vote? Am I registered to vote?
2. How do I register to vote?
3. What identification is required for voters?
4. What's the difference between registering with a political party and choosing NOT to designate a party?
5. How can I view a sample ballot for an upcoming election?
6. Can someone on probation vote?
7. Must someone on probation provide documentation of having completed probation before registering to vote?

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1. Who can go on senior center day-long trips?
2. Who can go on senior center mini-trips?
3. How do I register for Day-Long Trips?