The Patrol Division is the most visible and recognizable unit of the police department, providing 24-hour response to the community. These officers are largely responsible for laying the foundation for a positive rapport between the public and the police department.
Patrol officers must be able to quickly evaluate problematic and sometimes escalating situations and make determinations as to the appropriate course of action that should be taken. Oftentimes, the resolution may include referrals to federal, state, or municipal agencies whose programs are specifically designed to assist those in need of special services.
They are by far the largest division, providing continuous, diligent, service to the City of Norwich.